*{box-sizing:border-box;margin:0;padding:0}:root{--bg:#f0f3f8;--surface:#ffffff;--surface2:#f7f9fc;--surface3:#eef1f7;--border:#dde3ed;--border2:#c8d0e0;--text:#1a2540;--text2:#4a5878;--text3:#8a97b0;--blue:#1e50e2;--blue-light:#e8effe;--blue-mid:#3b6ef5;--green:#16a34a;--green-light:#dcfce7;--red:#dc2626;--red-light:#fee2e2;--amber:#b45309;--amber-light:#fef3c7;--purple:#6d28d9;--purple-light:#ede9fe;--slate:#64748b;--mono:"JetBrains Mono",monospace;--sans:"Outfit",sans-serif;--shadow:0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.05);--shadow-md:0 4px 12px rgba(0,0,0,.1),0 2px 4px rgba(0,0,0,.06);--shadow-lg:0 10px 30px rgba(0,0,0,.12),0 4px 8px 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var(--border)}.pagination-info{font-size:12px;color:var(--text3);font-family:var(--mono)}.filter-count{font-size:10px;opacity:.7;font-family:var(--mono)}.date-picker-wrap{position:relative;flex:1;min-width:0}.date-picker-wrap .field-input{min-width:120px}.calendar-popup{position:absolute;top:100%;left:0;z-index:50;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:var(--shadow);padding:10px;width:240px;margin-top:4px}.calendar-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.cal-nav{background:none;border:none;color:var(--text2);font-size:18px;cursor:pointer;padding:2px 8px;border-radius:4px;line-height:1}.cal-nav:hover{background:var(--surface3)}.cal-title{font-size:13px;font-weight:600;color:var(--text)}.calendar-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:2px;text-align:center}.cal-day-label{font-size:10px;font-weight:600;color:var(--text3);padding:4px 0}.cal-day{font-size:12px;padding:6px 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.field-input:focus{border-color:var(--blue);outline:none}.time-sep{color:var(--text3);font-weight:600;font-size:12px;font-family:var(--mono);-webkit-font-smoothing:antialiased}.datetime-row{display:flex;gap:8px;align-items:flex-start}.reporting-filters{display:flex;gap:12px;align-items:flex-end;margin-bottom:16px;flex-wrap:wrap}.reporting-breadcrumb{display:flex;align-items:center;gap:12px;margin-bottom:16px}.reporting-breadcrumb-title{font-size:16px;font-weight:700;color:var(--text)}.reporting-table{width:100%;border-collapse:collapse;font-size:13px;background:var(--surface);border-radius:10px;overflow:hidden;border:1px solid var(--border)}.reporting-table th{background:var(--surface2);padding:10px 12px;text-align:left;font-size:11px;font-weight:600;color:var(--text3);text-transform:uppercase;letter-spacing:.5px;border-bottom:2px solid var(--border);white-space:nowrap}.reporting-table td{padding:10px 12px;border-bottom:1px solid var(--border);vertical-align:middle}.reporting-table tbody tr:hover{background:#f5f8ff}.reporting-table .mono{font-family:var(--mono);font-size:12px}.status-badge-active{background:var(--green-light);color:#15803d;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600}.status-badge-paused{background:#fff7ed;color:#c2410c;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600}.status-badge-completed{background:var(--surface3);color:var(--text3);padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600}.event-timeline{display:flex;flex-direction:column;gap:0;padding:0 12px}.event-row{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--border);position:relative}.event-row:last-child{border-bottom:none}.event-marker{width:12px;height:12px;border-radius:50%;flex-shrink:0}.event-marker.active{background:var(--green);box-shadow:0 0 0 3px #16a34a26}.event-marker.paused{background:#d97706;box-shadow:0 0 0 3px #d9770626}.event-details{flex:1}.event-type{font-size:13px;font-weight:600;color:var(--text);text-transform:capitalize}.event-time{font-size:11px;color:var(--text3);font-family:var(--mono)}.event-duration{font-size:12px;font-weight:600;font-family:var(--mono);padding:3px 8px;border-radius:4px}.event-duration.active{background:var(--green-light);color:#15803d}.event-duration.paused{background:#fff7ed;color:#c2410c}.overview-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:24px}.overview-card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:20px;text-align:center}.overview-val{font-family:var(--mono);font-size:28px;font-weight:700;color:var(--text);line-height:1}.overview-lbl{font-size:11px;color:var(--text3);margin-top:6px;text-transform:uppercase;letter-spacing:.5px;font-weight:600}.dispose-split{position:relative;display:flex;margin:12px}.dispose-split .dispose-btn{flex:1;border-radius:8px 0 0 8px}.dispose-split .dispose-toggle{width:36px;flex:none;border-radius:0 8px 8px 0;border-left:1px solid rgba(255,255,255,.3);font-size:10px;padding:0}.dispose-menu{position:absolute;bottom:100%;right:0;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:var(--shadow-lg);margin-bottom:4px;overflow:hidden;z-index:10}.dispose-menu button{display:block;width:100%;padding:9px 18px;font-size:12px;font-weight:600;color:var(--text2);background:none;border:none;cursor:pointer;font-family:var(--sans);text-align:left;white-space:nowrap}.dispose-menu button:hover{background:var(--surface3)}.impersonation-bar{height:32px;background:#d97706;color:#fff;display:flex;align-items:center;padding:0 16px;font-size:12px;font-weight:500;gap:10px;flex-shrink:0}.toolbar-right{display:flex;gap:6px;margin-left:auto;align-items:center}.filter-panel-wrap{position:relative}.filter-btn{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;font-size:11px;font-weight:600;color:var(--text2);background:var(--surface);border:1px solid var(--border);border-radius:6px;cursor:pointer;font-family:var(--sans);white-space:nowrap}.filter-btn:hover{background:var(--surface3)}.filter-badge{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;border-radius:8px;background:#1e50e2;color:#fff;font-size:10px;font-weight:700;padding:0 4px}.filter-panel{position:absolute;top:100%;right:0;margin-top:6px;background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow-lg);padding:12px 14px;z-index:50;min-width:280px}.filter-row{display:flex;align-items:center;gap:8px;margin-bottom:8px}.filter-row label{width:60px;font-size:11px;font-weight:600;color:var(--text3);text-align:right;flex-shrink:0}.filter-row .field-input{flex:1;height:28px;font-size:11px;padding:2px 6px}.col-settings-wrap{position:relative}.col-settings-panel{position:absolute;top:100%;right:0;margin-top:6px;background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow-lg);padding:10px 12px;z-index:50;min-width:240px;max-height:400px;overflow-y:auto}.col-item{display:flex;align-items:center;gap:6px;padding:4px 2px;font-size:12px;color:var(--text);border-radius:4px;-webkit-user-select:none;user-select:none}.col-item:hover{background:var(--surface3)}.col-item.dragging{opacity:.4;background:var(--accent-bg)}.col-item.locked{opacity:.6}.col-item label{display:flex;align-items:center;gap:6px;cursor:pointer;flex:1;font-size:12px}.col-item input[type=checkbox]{accent-color:var(--accent)}.col-drag-handle{cursor:grab;color:var(--text3);font-size:16px;width:16px;text-align:center;line-height:1}.view-field{display:flex;flex-direction:column;gap:2px}.view-field-label{font-size:10px;font-weight:600;color:var(--text3);text-transform:uppercase;letter-spacing:.4px}.view-field-value{font-size:13px;color:var(--text);font-weight:500}.view-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px 16px}.view-grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px 16px}.section-highlight{background:var(--accent-bg,#eff6ff);border-radius:8px;padding:14px}.note-timeline{max-height:200px;overflow-y:auto;display:flex;flex-direction:column;gap:6px}.note-item{padding:8px 10px;background:var(--surface2);border-radius:6px;border-left:3px solid var(--blue,#1e50e2)}.note-content{font-size:13px;color:var(--text);margin-bottom:4px;white-space:pre-wrap}.note-meta{font-size:10px;color:var(--text3)}.note-add{display:flex;gap:6px;margin-bottom:10px}.note-add input{flex:1}.pop-header-sub{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text2);margin-top:2px;flex-wrap:wrap}.pop-phone{font-family:var(--mono);color:var(--text2)}.legacy-note{padding:10px;background:var(--surface2);border-radius:6px;font-size:12px;color:var(--text2);white-space:pre-wrap;margin-top:8px}.followup-cards{display:grid;grid-template-columns:1fr 1fr 1fr;gap:6px}.followup-card{padding:10px 8px;border-radius:8px;border:1.5px solid var(--border);background:var(--surface);cursor:pointer;text-align:center;font-size:12px;font-weight:600;transition:all .15s}.followup-card:hover{border-color:var(--blue);background:var(--surface2)}.followup-card.selected{border-color:var(--blue);background:var(--accent-bg, #eff6ff);color:var(--blue)}.followup-time{font-size:10px;font-weight:400;color:var(--text3);margin-top:2px}.search-tag{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:20px;background:var(--blue);color:#fff;font-size:11px;font-weight:600}.search-tag-x{border:none;background:none;color:#ffffffb3;cursor:pointer;font-size:14px;font-weight:700;padding:0 2px;line-height:1}.search-tag-x:hover{color:#fff}.inbound-alert-container{margin-top:auto;padding:8px 12px;display:flex;flex-direction:column;gap:8px}.inbound-alert-card{padding:12px;border-radius:10px;border:2px solid #f97316;background:#fff7ed;animation:ring-pulse 1s infinite}.inbound-alert-card.queued{border-color:var(--blue);background:var(--blue-light);animation:none}.inbound-alert-header{display:flex;align-items:center;gap:6px;margin-bottom:6px}.inbound-ring-dot{width:8px;height:8px;border-radius:50%;background:#f97316;animation:inbound-pulse 1s infinite}.inbound-alert-card.queued .inbound-ring-dot{background:var(--blue);animation:none}.inbound-alert-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:#f97316}.inbound-alert-card.queued .inbound-alert-label{color:var(--blue)}.inbound-alert-phone{font-family:var(--mono);font-size:14px;font-weight:600;color:var(--text)}.inbound-alert-name{font-size:13px;font-weight:600;color:var(--text)}.inbound-alert-company{font-size:11px;color:var(--text3)}.inbound-alert-unknown{font-size:11px;color:var(--text3);font-style:italic}.inbound-alert-actions{display:flex;gap:6px;margin-top:8px}.inbound-btn{flex:1;padding:7px 8px;border-radius:7px;border:none;font-size:11px;font-weight:700;font-family:var(--sans);cursor:pointer;transition:all .15s}.inbound-btn.answer{background:var(--green);color:#fff}.inbound-btn.answer:hover{background:#15803d}.inbound-btn.answer.full{flex:1}.inbound-btn.queue{background:var(--surface);border:1px solid var(--border);color:var(--text2)}.inbound-btn.queue:hover{background:var(--surface3)}.inbound-queued-label{font-size:11px;color:var(--text3);font-style:italic}@keyframes inbound-pulse{0%,to{opacity:1}50%{opacity:.3}}.inbound-badge{display:flex;align-items:center;gap:5px;padding:6px 12px;background:#fff7ed;border-bottom:1px solid #fed7aa}.inbound-badge-dot{width:6px;height:6px;border-radius:50%;background:#f97316;animation:inbound-pulse 1s infinite}.inbound-badge-count{font-size:13px;font-weight:700;color:#f97316}.inbound-badge-label{font-size:11px;color:#c2410c}.hold-banner{padding:6px 12px;background:var(--purple-light);border-bottom:1px solid #c4b5fd;font-size:11px;font-weight:700;color:var(--purple);text-align:center;text-transform:uppercase;letter-spacing:.5px}